What does “no IT department” actually cost?

Paid in time + paid in cash

Owner & Manager Time

Troubleshooting, calling vendors and following up

Paid in time

Combined hours per week

Estimated hourly value

hrs/wk$/hr52

Employee Downtime

People waiting while technology blocks work

Paid in time

Technology interruptions per month

Average people affected

Average hours affected

Loaded hourly employee cost

interruptionspeoplehours$/hr12

Outside Help

The helper, vendor or specialist called when the team gets stuck

Paid in cash

Calls or visits per year

Average amount per call or visit

calls/yearaverage bill

One-Off Project Labor

New stores, networks, workstations, upgrades and major fixes

Paid in cash

Projects per year

Average project-labor cost

projects/yearaverage labor

The managed next step

The managed next step stays hidden until you are ready.

What Canaan is actually buying

ONE ACCOUNTABLE TEAM

Technology has a clear owner

SUPPORT ACROSS EVERY LOCATION

One path when stores need help

MANAGED DEVICES

30 covered devices

USER SECURITY

12 protected users

GROWTH-READY STANDARDS

Repeatable technology for new stores

IN-SCOPE PROJECT LABOR

Covered without separate labor invoices

The system that got Canaan here is not the system that gets Canaan there.

2006
1 location
Owner-led
TODAY
10 locations
Complexity multiplies
GROWTH GOAL
20 locations
Standardize to scale

Today

SamehAmyManagersEmployeesTrusted helper

Technology is distributed across everyone

Next stage

One team owns the technology lane

Canaan does not need to hire one IT person. It needs an accountable technology team.

Saved on this device

Canaan's Next Stage

Too big for DIY IT. Too lean for an internal IT department. — Prepared for Sameh & Amy by I.T. WORKS!

10 locations today → 20-location growth goal · Managed IT is Canaan's next growth step.

Modeled burden	Formula	Annual
Paid-in-time subtotal		$0
Paid-in-cash subtotal		$0
Total modeled current burden	0 owner/manager hrs · 0 downtime hrs per year	$0 ($0/mo)

30 managed devices × ($185 support + $50 device security)	$7,050/mo
12 protected users × $20 user security	$240/mo
I.T. WORKS! investment	$7,290/mo · $87,480/yr
Per location per day (10 locations)	$23.95

For $7,290 more per month, technology stops being everybody's side job.

One accountable team — technology has a clear owner
Support across every location
30 covered devices
12 protected users
Growth-ready standards for new stores
In-scope project labor, no separate labor invoices

I.T. WORKS! does not add separate project-labor fees for work performed within the agreed managed-services scope. Equipment, software, licensing, cabling, carrier services, taxes and approved third-party costs remain separate. Figures are a working economic comparison built from user-entered assumptions—not guaranteed cash savings. Device and user counts must be confirmed. Final scope, coverage, responsibilities, exclusions and pricing are governed by the executed service agreement.